NetSuite Managed Support Services

NetSuite Managed Support Services help you focus on your core business while leaving the day to day administration, management of support of your NetSuite implementation with us. Our offering for NetSuite Managed Support includes – Functional NetSuite Support, NetSuite Administration and NetSuite Development.

Why do you need NetSuite Managed Support Services?

NetSuite is an easy to use ERP system and most users find it intuitive. However beyond the basic features the end users may need additional support for processes and transactions. There will also also be requirements of regular NetSuite administration. It is recommended for an ERP like NetSuite with more than 10 users to have a dedicated NetSuite Administrator. You need Managed NetSuite support Services for smooth operation of your NetSuite Installation without wasting your energies into doing administration yourself and managing external NetSuite staff.

Benefits of Managed NetSuite Support

Here are some of the benefits of Managed NetSuite Support –

1. Quickly set up your NetSuite Support team
2. Reduce the ongoing support costs
3. Get rid of risk and pain of managing support yourself
4. Improved quality of support
5. Flexible and cost effective engagement model
6. Get best out of your NetSuite investment

Our NetSuite Managed Support Services Include:

NetSuite Managed Functional Support

• End User Support
• Answer How To Questions
• Provide solutions for business requirements
• Train new users
• Help in performing functional tasks and transactions
• Help your IT team in resolving end user requests
• Help in running reports / dashboards
• Help with using best practices of NetSuite
• Monitor functional usage and transactions
• Year and month end processes

NetSuite Managed Administration Support

• Ongoing NetSuite administration
• Maintain secure access
• Data cleansing and upload
• Data administration and maintenance
• Help with optimizing the usage of NetSuite
• Monitor usage and transactions
• Provide support for your IT team on technical issues
• Create new users, roles
• Create Saved searches
• General support, analytics
• Upgrades and testing

NetSuite Managed Development Support

• Create New reports
• Create New dashboards
• Create or manage automated processes with NetSuite SuiteFlows
• Enhance NetSuite functionality with scripting using NetSuite SuiteScripts
• Create Forms
• Integrations
• Installation of Suite Bundle as required

Contact for NetSuite Managed Support Services

Dhruvsoft is the leading Solution Provider Partner of NetSuite based in India. To know more about NetSuite Managed Support Services – Contact us